{"id":33913,"date":"2025-03-02T07:05:37","date_gmt":"2025-03-02T07:05:37","guid":{"rendered":"https:\/\/ambassadornews.org\/?p=33913"},"modified":"2025-03-02T07:05:41","modified_gmt":"2025-03-02T07:05:41","slug":"problematic-code-change-to-blame-for-microsoft-outage-company-says","status":"publish","type":"post","link":"https:\/\/ambassadornews.org\/en\/problematic-code-change-to-blame-for-microsoft-outage-company-says\/","title":{"rendered":"\u2018Problematic code change\u2019 to blame for Microsoft outage, company says"},"content":{"rendered":"<p class=\"has-text-align-left\">Several Microsoft programs including Outlook experienced outages Saturday afternoon<\/p>\n\n\n\n<p class=\"has-text-align-left\">At the height of the issue, tens of thousands of users reported problems to an outage-tracking website<\/p>\n\n\n\n<p class=\"has-text-align-left\">While Microsoft stopped short of calling it an outage, the company confirmed it was aware of a problem<\/p>\n\n\n\n<p class=\"has-text-align-left\">\u201cWe\u2019re investigating an issue in which users may be unable to access Outlook features and services,\u201d Microsoft said in a series of posts on X<\/p>\n\n\n\n<p class=\"has-text-align-left\">The company said it reviewed \u201ctelemetry and customer provided logs,\u201d and later that it had \u201cidentified a potential cause of impact.\u201d<\/p>\n\n\n\n<p class=\"has-text-align-left\">Microsoft said it reverted coding it thought was behind the issue, and confirmed service had been restored by 7 p.m., about three hours after customers first noted the outage<\/p>\n\n\n\n<p class=\"has-text-align-left\">Earlier in the day, users took to social media to say they could not access their Outlook email accounts<\/p>\n\n\n\n<p class=\"has-text-align-left\">According to the third-party site Downdetector, were been more than 4,000 flagged reports in Canada by 4:11 p.m. EST. Globally, CNN reported that tens of thousands lost access to Microsoft 365 programs including Outlook, Excel, PowerPoint and Word<\/p>\n\n\n\n<p class=\"has-text-align-left\">CNN reported some users were having issues with Xbox services as well<\/p>\n\n\n\n<p class=\"has-text-align-left\">Earlier this week, communications platform Slack experienced a similar outage that left thousands of users unable to access the service<\/p>","protected":false},"excerpt":{"rendered":"<p>Several Microsoft programs including Outlook experienced outages Saturday afternoon At the height of the issue, tens of thousands of users reported problems to an outage-tracking website While Microsoft stopped short of calling it an outage, the company confirmed it was aware of a problem \u201cWe\u2019re investigating an issue in which users may be unable to [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":33918,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"jnews-multi-image_gallery":[],"jnews_single_post":{"format":"standard"},"jnews_primary_category":[],"jnews_social_meta":[],"jnews_override_counter":[],"jnews_post_split":[],"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[47],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u2018Problematic code change\u2019 to blame for Microsoft outage, company says &#8211; 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